gajah88 Privacy Policy

This page describes what we collect when you use gajah88 and how we keep that data protected. We understand that privacy matters—your account details, payment information, and betting history remain confidential and are never sold to third parties outside our payment settlement process. We hold all data on encrypted servers and limit access to authorized personnel only.

Our gajah88 platform operates across multiple jurisdictions where online gaming is legally permitted. Your personal data may be stored or processed outside your country of residence; by using gajah88, you consent to this cross-border transfer and acknowledge that data-protection standards may differ from your home jurisdiction.

Read this policy to understand what information we gather, how we use it, who has access, and what rights you have over your data. Contact us if you have questions or wish to exercise your data rights.

What We Collect and How gajah88 Uses Your Data

Account Registration and Identity Information

When you register on gajah88, we collect your full name, email address, date of birth, and government-issued ID number. We use this information to verify your identity, prevent fraud, and comply with anti-money-laundering regulations. We do not share your ID number with third parties; it is stored encrypted on our secure servers and accessed only by our compliance and support teams.

We may request additional documents (proof of address, bank statements) to verify your account if you deposit large amounts or request substantial withdrawals. This is standard gaming operator practice and protects both you and our platform from fraud and unauthorized use.

Payment Information and Transaction Data

We collect payment method details (wallet account names for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account numbers for mobile banking, local payment, online payment, e-wallet) to process your deposits and withdrawals. We do not store full bank card details; payment processing is handled by our licensed payment partners who maintain separate encryption and security standards. We retain transaction records (date, amount, payment method type, status) indefinitely for accounting and dispute resolution.

Your transaction history is visible only to you (through your account dashboard) and to our internal operations team when resolving disputes or investigating fraud.

Betting and Gaming Activity

We log all your activity on gajah88: bets placed, games played, deposits, withdrawals, and bonuses claimed. This data helps us detect fraud, resolve disputes, and understand usage patterns. For example, if you report a missing payout, we review your session logs to verify the outcome. We also use aggregated, anonymized activity data to improve our platform performance and game offerings.

Your individual session data is never shared with third parties, including game providers or payment processors. We retain session logs for at least five years to satisfy legal and audit requirements.

Technical and Device Information

When you access gajah88, we automatically collect your IP address, browser type, device type (mobile, tablet, desktop), and approximate location (country level, not city-level). We use this information to detect fraud (e.g., login attempts from unusual locations), optimize page load times, and ensure service compatibility. We do not track your precise GPS location.

We use cookies and similar technologies (local storage, session tokens) to keep you logged in, remember your preferences, and analyze how you navigate our site. You can disable cookies in your browser settings, but this may limit gajah88 functionality.

Your Rights and Our Data Protection Commitments on gajah88

Data Retention and Deletion

We retain account data as long as your gajah88 account is active. If you close your account and request data deletion, we remove personal information (name, email, ID number) within 30 days, except where legal obligations require us to retain records (e.g., anti-money-laundering regulations may require us to keep transaction histories for five to seven years). After account closure, your betting history is anonymized so it cannot be tied back to you.

Third-Party Access and Data Sharing

We do not sell your data to advertisers, data brokers, or marketing firms. We share your information only with:

• Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and your bank) to complete transactions.
• Compliance and law enforcement if required by court order or legal obligation.
• Game providers (e.g., Pragmatic Play, NetEnt, Microgaming) share only your anonymized play counts, never your identity or payment details.
• Support and fraud-prevention vendors who operate under strict confidentiality agreements.

We do not share your data across regions without your consent, and we do not use your information for purposes unrelated to gajah88 operations.

Your Data Rights on gajah88

You have the right to request access to all data we hold about you. Contact our support team with a data-access request, and we will provide a downloadable summary of your account information, transaction history, and any associated documents within 15 business days. You also have the right to request correction of inaccurate information (e.g., misspelled name) and to request deletion (subject to legal retention requirements).

We at gajah88 treat your privacy as a core responsibility—every policy and system is designed to keep your data confidential, secure, and used only for legitimate platform operations.

Cross-Border Data Transfer and Jurisdiction Notice

Our gajah88 servers operate in jurisdictions outside Indonesia, including regions in Singapore, Europe, and North America. By using our platform, you consent to your data being transferred to, stored in, and processed in these jurisdictions, where data-protection laws may differ from those in Indonesia or your home country. We implement standard contractual clauses and encryption to protect your data during cross-border transfer.

We comply with data-protection principles applicable where we operate. If local law in your jurisdiction provides stronger protections (e.g., GDPR-equivalent rights), those protections apply to your account.

Cookies and Tracking Technologies

We use the following cookies and tracking methods on gajah88:

• Session cookies to keep you logged in during your browsing session.
• Preference cookies to remember your language, display settings, and betting slip preferences.
• Analytics cookies to measure page views, bounce rates, and feature usage (these are anonymized and not linked to your identity).
• Security cookies to detect and prevent fraud.

You can manage cookie preferences through your browser settings. Disabling cookies may prevent login or limit site functionality.

Contact Us About Privacy

If you have questions about how we handle your data, wish to request access, or want to report a data breach, contact our support team through your gajah88 account dashboard. We respond to privacy inquiries within five business days. You may also submit formal data requests in writing with your account email address and a copy of your ID for verification.

This privacy policy was last updated on the date shown in your account settings. We review and update it annually or when legal requirements change. Continued use of gajah88 after policy changes constitutes your acceptance of the updated terms.